Home Care Scheduler
Jacksonville
Future Opening: Home Care Scheduler
Full Time • Jacksonville
Benefits:
- Opportunity for advancement
- Paid time off
- Competitive salary
- Company parties
- Training & development
Diligent Home Health Care
5757 Booth Rd, Bldg. 100, Jacksonville FL 32207
904.425.1414
5757 Booth Rd, Bldg. 100, Jacksonville FL 32207
904.425.1414
Job Summary
Diligent Home Health Care is hiring a Home Health Scheduler to coordinate caregiver visits, ensure timely admissions, and support seamless in‑home care across the greater Jacksonville service area. You will match caregivers to client needs, manage daily schedules in the EHR, communicate with clinicians and families, and quickly resolve staffing gaps. The ideal candidate is empathetic, highly organized, and possesses excellent customer service skills.
Responsibilities
- Professional supervise quality, reliable, in-home care.
- Coordinate internal and external staffing needs to ensure clients are seen as scheduled
- Provide care to clients in their home
- Assign clients to the appropriate clinicians
- Maintain an up-to-date roster of active and PRN staff to secure last-minute coverage
- Communicate with caregivers regarding any updates or changes to their schedule
- Communicate with managers and clients to inform them of any schedule or staffing changes
- Assist in the hiring, training, and management of new staff
Qualifications
- Professional License Certified Nursing Assistant ( CNA)
- 1–3 years scheduling or administrative experience (home health, hospice, or post‑acute care preferred).
- Supervisory experience, reliable attendance; ability to work flexible hours and be part of an on‑call rotation.
- Excellent communication skills, customer service and interpersonal skills
- Proficient with scheduling software, Microsoft Office, and other computer programs.
- Strong organization, phone communication, and problem‑solving skills.
- Able to multitask and manage multiple priorities.
- High school diploma required; associate’s degree preferred.
The following documents are required for the hiring process:
- Driver's License
- Social Security Card
- CNA License
- CPR/BLS Card (American Heart Association/American Red Cross)
- TB Test
- Auto Insurance Card
- Alzheimer's Training Certificate
- HIV Training Certificate
- Level 2 Background Screen
- https://info.flclearinghouse.com/
Compensation: $17.00 - $20.00 per hour
About Us
Diligent Home Health Care provides clients with the essential support services to enable them to live independently, and maintain their social connections with the community and enjoy a better quality of life in the comfort of their own home.
Our professional staff are carefully selected and trained. We spend time getting to know clients so we can match our staff to the individual needs and preferences of clients.
We provide a person centered approach to care services and the setting of individual goals. We work with our clients to provide a personalized approach to their needs to foster enablement and independence.
Our Philosophy
Our Philosophy
We believe that health care is a basic human right. It must be available, coordinated and provided in a comprehensive way, combined with other human services when appropriate.
The Diligent Home Health Care staff shall operate and furnish services in compliance with all applicable federal, state, and local laws and regulations and disclosure and ownership information.
Diligent Home Health Care philosophy is guided by the following principles:
- Home Health is designed to meet the unique needs of clients and families.
- Services are tailored to assist individual and family to achieve optimal level of function.
- Care is based on respect for the dignity and worth of each individual.
- Services will be provided in the least restrictive setting.
- Client/family are active participants in the care planning process.
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